Responsible Gaming
Our Commitment to Safe Gaming
At Wong Wong's Kitchen, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to access and use our gaming services. We take age verification seriously and reserve the right to request identification to confirm your eligibility. If you are under the legal age, please do not participate in online gambling.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, food, bills)
- Hiding your gambling activity from family or friends
- Feeling anxious or irritable when not gambling
- Unable to control the amount of time or money spent gambling
- Using gambling to escape stress, anxiety, or depression
- Borrowing money to fund gambling
- Lying about the extent of your gambling
- Neglecting work, school, or personal relationships due to gambling
- Experiencing financial difficulties as a result of gambling
Self-Help Tools & Safer Gaming Features
We encourage you to use the following tools to manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during each gaming session
- Session Time Limits: Set time reminders to take breaks and avoid extended gaming sessions
- Reality Checks: Regular pop-up reminders showing your time spent and money wagered
- Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is out of control
These tools are available in your account settings. We strongly encourage you to use them to maintain control over your gaming experience.
Support & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential support and counselling services available 24/7 - Gamblers Anonymous
A peer support group offering mutual support and recovery programs - 1800 858 858
National Problem Gambling Helpline (available in most Australian states)
International Support
- United Kingdom
GamCare: www.gamcare.org.uk
GamStop: www.gamstop.co.uk - Canada
Responsible Gambling Council: www.responsiblegambling.org - United States
National Council on Problem Gambling: www.ncpgambling.org
Take Action Now
If you believe you have a problem with gambling, seek help immediately. Reaching out to a support organisation is a sign of strength, not weakness. Professional counsellors are trained to help and can provide confidential advice without judgment.
Remember: You are not alone, and recovery is possible. Contact one of the organisations listed above today.